Refund and Returns Policy

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food or magazines cannot be returned. 

Additional non-returnable items:

  • Gift cards
  • Bring-and-Buy purchases

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, please contact us at admin@gameknightleagues.com.

Shipping returns

To return your product, you should mail your product to: 

Game Knight Leagues
38 Adelaide St N
Unit 2A
London, Ontario
N6B 3N5

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at admin@gameknightleagues.com for questions related to refunds and returns.

Hours

Monday : 6 pm - 11 pm 
Tuesday : 6 pm - 11 pm
Wednesday : 6 pm - 11 pm
Thursday : 6 pm - 11 pm
Friday : 6 pm - 1 am
Saturday : 1 pm - 1 am
Sunday : 1 pm - 11 pm

Location

38 Adelaide St N
Unit 2A
London, Ontario
N6B 3N5

Contact

info@gameknightleagues.com